A member of the 'secret society of top financial advisers'. Highly qualified and working in his own business, clients only find Michael by word of mouth.
Michael regularly interacts with a number of very good advisers. Thankfully there are plenty out there. However, like Michael, most good advisers are hard to find as people only come across them by word of mouth, as they have no need to advertise.
Michael's differentiation is highly valued by his clients: Michael knows this to be true because of the consistent number of people that are regularly referred to him for advice - this allows Michael to operate a referral only business and means that he can focus on looking after his clients rather than being out and about looking for prospective clients.